Cancellation

To provide the best possible service to all our clients, we now require a valid credit or debit card to be kept on file at the time of booking.

Your card will only be charged in the event of a no-show. If you fail to attend your scheduled appointment without notice, 50% of the total service cost will be charged to the card on file.

We understand that life happens, but to maintain fairness for all clients and staff, we have implemented a three-strike policy:

• After three (3) no-shows, you will be suspended from booking appointments for one (1) year from the date of your first offense.
   

We appreciate your understanding and cooperation in helping us maintain a smooth and respectful booking process for everyone.